In essence, a transparent and open form of communication addresses the employee’s need to feel that what they have to say has value. It is what makes employees feel that they belong in the organization. Work then becomes meaningful because the employees know that what they contribute affects the organization that they are affiliated with.
It is thus essential for staff to discuss the organization’s philosophy, mission and values, from time to time during retreats, meetings, etc to ensure that everyone knows what they’re working for other than their paychecks. Having open discussions get people involved and allow them to share their views and perspectives on how to achieve company goals. After this, the management side will give their own perspectives on how to fulfill the organization’s mission.
Give and Take
Such two-way open communication will eventually break down the hurdles present in hierarchical or bureaucratic organizations. At the end of it all, it promotes trust in day-to-day interactions between co-workers, as well as between subordinates and supervisors. Everyone becomes more united with the organization’s mission in mind. There is mutual respect among all employees, regardless of their official statuses.
This is when employees will not be afraid to suggest ideas to improve the work processes, thus benefiting everyone in the organization in return.